Category: Diane Velasquez
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Measuring the Online Student Experience: A Sensemaking Exercise
Congratulations to Jennifer and Diane on receiving the TCC 2024 Outstanding Paper Award! Postgraduate students often return to the classroom, physical oronline, with little or no training for what is expected from them in terms ofreflective practice or critical thinking. While many universities arebenchmarking student experience in face-to-face or more traditionalprograms, surveys do not offer…
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Is Your Library Website Missing Essential Information?: A Comparison and Evaluation of Public Library Websites in Australia, Canada, and United States
This paper describes the findings of a quantitative study of 1,698 public library websites in Australia, Canada, and the United States over a period of three years using a spreadsheet protocol. The purpose of the research was to evaluate public library websites, available online sources, and whether library staff were available to respond to users’…